New Era Technology is an approved vendor on the Commonwealth of Massachusetts ITT85 State Blanket Contract to provide Data Cable and Related Services, Voice Services, Conferencing Services, Data and Broadband Services, Small Facility Services, Managed Services, Contact Center Technology and Services, Telecommunications Equipment Services, and Contact Center as a Service (CCaaS).
(Note that certain categories have not yet been awarded.)
Our Self Service portal is available to all contract customers for System Trouble Reporting, Trouble Ticket Status Tracking, Proposal Requests, Agency Account Tools and more.
Services are delivered via our Massachusetts-Based 24 Hour Network Operations Centers to provide Device Monitoring, Real-time Status, Historical Reporting and Automated Alerting.
Visit our State Blanket Pricing and Ordering Information site for New Era Manufacturer Partners/Authorizations, Price Discount Information, Employee Certifications, Job Descriptions, and more.
State and local governments face unique challenges, and we’re here to help. With decades of proven experience across federal, state, and local organizations, we design tailored solutions that address complex needs with confidence.
Our expertise spans public safety, security integration for first responders, connected transportation, mobile workforce enablement, health and human services, and data protection. We also support multiple contract vehicles to simplify procurement.
Data Cable and Related Services
Data and Broadband Services
Contact Center Technology and Services
Voice Services
Small Facility Services
Telecommunications Equipment Services
Conferencing Services
Managed ServiceS
Contact Center as a Service (CCaaS)
Our team of experts will engage with you to develop a strategy that turns your goals and objectives into reality by crafting a solution that is right for your organization.